Shipping policy
1. Pre-Order Shipping
- For PRE-ORDER items, please allow a shipping time-frame of up to 3 weeks.
- We appreciate your patience and understanding that this time-frame is an estimate and may vary due to factors beyond our control.
2. Standard Orders
- For items available in stock, we typically process and ship orders within 1-2 business days.
- You will receive a confirmation email with a tracking number once your order is dispatched.
3. Delivery Issues
- If you experience any issues with the delivery of your order, such as non-receipt or damage to the goods, please contact us immediately at info@benefitcial.com
- We are committed to resolving any shipping issues promptly and ensuring your complete satisfaction.
4. Changes to Your Order
- If you need to make any changes to your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made once an order is processed.