Shipping policy

1. Pre-Order Shipping

  • For PRE-ORDER items, please allow a shipping time-frame of up to 3 weeks. 
  • We appreciate your patience and understanding that this time-frame is an estimate and may vary due to factors beyond our control.

2. Standard Orders

  • For items available in stock, we typically process and ship orders within 1-2 business days.
  • You will receive a confirmation email with a tracking number once your order is dispatched.

    3. Delivery Issues

    • If you experience any issues with the delivery of your order, such as non-receipt or damage to the goods, please contact us immediately at info@benefitcial.com 
    • We are committed to resolving any shipping issues promptly and ensuring your complete satisfaction.

    4. Changes to Your Order

    • If you need to make any changes to your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made once an order is processed.